Club Policies

General Usage Policies

MEMBERSHIP ID:

All members must present their Membership Card upon entry to the club.

GUESTS:

Guests may use the club only when accompanied by a member. Both member and guest must register at the Front Desk. Members of the club are responsible for the conduct of their guests. A guest fee will be charged for each guest's visit.

PAYMENT TERMS:

Any balance not paid by the 28th of each month is considered past due and is subject to a late penalty of 1.5% (annual percentage-rate of 18%). Failure to pay any outstanding balance within 60 days may, at management's discretion, result in forfeiture of membership and/or suspension of charge privileges.

TERMINATION OR SUSPENSION OF MEMBERSHIP:

The club reserves the right at any time to suspend a member from all privileges of membership if said member has violated any of the bylaws adopted by the club.

CHILDREN:

1. MEMBERSHIP AGE LIMIT:Children must obtain their own independent membership upon reaching their 21st birthday. Exceptions may be made for children who are unmarried and 1) attending an accredited college or university as a full-time student, or 2) serving in the armed forces. Such exceptions will be honored only until the child's 25th birthday. NOTE: the definition of a 'full-time' student is that used by the Internal Revenue Service for its purposes of allowed exemptions.
2. GAME ROOM USAGE:The Game Room is an unsupervised area of the club. Children nine (9) years-of-age and older are permitted in the Game Room, Track, and Basketball Court provided they use all equipment in a safe and non-abusive manner and provided that the area has not been reserved for a club function. The above-mentioned areas are also to be used for the sport(s) for which they were intended (walking, running, basketball, etc) unless otherwise indicated.
3. CLUB USAGE:All children under 12 years of age must be accompanied by an adult 16 years or older while at the club, unless(s)he is in a supervised program with a club-defined beginning and ending time.
4. SITTERS AND NANNIES:Sitters 16 years or older may accompany children at Liberty. They must present a Super Card at time of visit. The sponsoring family may purchase Super Cards at the Front Desk. Club usage by sitters requires payment of the guest fee.
5. INDOOR POOL USAGE:As the pool is unsupervised, any child under 12 years-of-age must be tended by a parent or otherwise designated person of at least 16 years of age who will be responsible for that child's behavior and safety. Patrons must be at least 12 years-of-age to use the hot tub, steam room or saunas. Children under three (3) years of age must wear training pants or a diaper with plastic pants under a swimsuit. Diving is not permitted.
6. FITNESS FLOOR:You must be at least 12 years old to use the fitness equipment, unless working with a personal trainer. An orientation to the fitness floor must be completed with a fitness instructor before using the fitness equipment unsupervised. It is necessary to reach 15 years of age to use the free-weight area.
7. OUTDOOR WATERPARK:Children 8 years of age and over may be left unattended.

ATTIRE:

Proper and appropriately modest attire is required for members and guests using the club.

BEHAVIOR:

Profanity, racquet-throwing, or any other form of uncontrolled behavior will not be tolerated.

SMOKING:

Smoking is not permitted on the premises.

CELL PHONE and WIRELESS COMPUTER ACCESS:

Use of cell phone and wireless computer access is restricted to the lobby and locker room areas only.

Program & Service Policies

Program Registration

Registration for all programs is done through Concierge Services. Both members and nonmembers must complete a registration form, and nonmembers must pay upon registration. Registration is accepted as space is available. You will be notified if a program is full and we cannot accept your registration. We reserve the right to cancel any program with low enrollment.

Registration forms may be faxed -however- faxing a registration form does not guarantee enrollment. Faxed forms will be processed Monday-Friday. You will receive a confirmation call, along with your registration status once your form has been processed. Please direct questions about faxed registration forms to Program Director, Kim Brodie, at 734-665-3738 ext. 57.

Payment

We will automatically charge member accounts unless we receive an alternate method of payment before a program begins. Nonmembers must pay at the time of registration by cash or credit card (Visa, Mastercard, Discover). Nonmembers may provide valid credit card information to keep on file (encrypted in our system). Members may pay by cash, check or credit card (Visa, Mastercard, Discover).

Proration based on Late Enrollment

Should you choose to register for a program after it has begun, you will be charged only for the remainder of the program period. Late enrollment may not always be permitted.

Refunds and Credits

In the case of severe injury or emergency, the cancellation policies and fees will be taken into consideration, and a partial or full refund may be issued.

Cancellation Policies

• 14-day Cancellation Policy
  Should cancellation be received within fourteen days (two weeks) of the program's start date, it is considered a 'late cancellation' and the program fee is due in its entirety.
• 5-day Cancellation Policy
  Should cancellation be received within five days of the program's start date, 50% of the fee will be charged. (example: cancellation of a Monday program must be received no later than the end of the business day the previous Wednesday). Same-day cancellations or failure to cancel will result in the entire fee being retained.
• 2-day Cancellation Policy
  Should cancellation be received within two days of the program's start date, 50% of the fee will be charged. (example: cancellation of a Monday program must be received no later than the end of the business day the previous Saturday). Same-day cancellations or failure to cancel will result in the entire fee being retained.
• 24-hour Cancellation Policy
  Applicable to: Private Instruction and Services (swim, tennis, personal training, The Spa) and Tennis Court Reservations.
  A minimum of 24 hours is required for cancellation of the above services. Same-day cancellations or failure to cancel will result in the entire fee being retained. Should you arrive more than 15 minutes late for an appointment, the remainder of your time will be forfeited and the entire fee will be retained.